Maui Car Rental Policies
BIO-BEETLE ECO Rental Cars are very special and Unique! Anyone who rents from us should understand this, and be proud they are doing something better for the environment, and appreciate our dedication. No one else on the planet is doing what we are...
If you have any questions or concerns, please call or email
Car rentals are available 24/7, Any arrival/departure time can be accommodated.We usually are around the office between 9-5 monday-Friday, and some weekends, although we might be running errands, or helping another renter, so might not be able to answer the phone. We strongly recommend all reservations be done in advance. You may leave a message any time, and it will be replied to asap, usually by the next business day. All renters are given a private number, once they have a car, in case they need to reach us after hours.
ALL RENTERS MUST HAVE:
Valid Drivers license AND
Proof of insurance. Copy of insurance policy that covers liability and collision for rental vehicles.
or Visa/Mastercard/American Express/Discover credit card that covers rental car insurance.
or Our Damage Waiver is available for $25/day.
It covers the minimum required in Hawaii and has a $1000 deductable.
To confirm a reservation, we need to get your credit card number and run a deposit before you are confirmed, which guaranties you a car.
We will take a 25-50% non refundable deposit, (Which will be deducted from your final bill.)
The balance will be charged the day you pick up your car, or the day before if we are to leave the car for you at pre determined location.
If you cancel within 7 days of your arrival date, or dont show up, we will charge 50% of your rental rate.
Refunds for early returns not given.
Prices range depending on which car you are looking at, and the time of the year, and what's available, so call or email for prices
Specials/discounts must be acknowledged at time of reservation. Although we generally offer the same price to absolutely everybody, so unless you're family, there most likely is no discount available.
We are sometimes more and sometimes less than the other guys. But our prices are actually very competitive, especially when you look at the whole picture! Such as, you can save A LOT in fuel! Hybrids average over 50 mpg while the other guys cars average under 20! Do the math! Or use NO fuel with the electric cars! Plus our cars cost 30K and up, while their cars are often under 12K! You're renting the Greenest car available on Maui! We also give out lots of freebies. You're dealing with people, not computers... Your trip will be better for renting with us, and the planet will too. Considering the costs of climate change and global warming we're trying to prevent, you will save a lot!!
*All vehicle rentals are subject to the additional taxes and fees: MAUI $.90 - $1.50 a day license and registration fee depending on vehicle. $5.50 a day State of Hawaii road tax 4.166% sales tax.
PRICES and policies are SUBJECT TO CHANGE without notice here!
$5 a day charge for each additional driver after the first two drivers.. Any additional driver must have drivers license and proof of insurance.
We rent cars to 21-24 year olds.. with clean driving records.
Additional fees, such as excessively dirty cars, and refueling charges may apply..
Currently, with the pandemic and NO CONTACT, all Kahului airport arrivals are left at the airport, unless other arrangements are made ahead of time.. Kahului Harbor cruise ship arrivals, cars are ready in our office parking lot. ASK if you need other arrangements made. We are flexable and try to be accomodating!
AFTER HOURS Pickups / Drop offs FREE some places. Call for specific locations.
After hours Airport drop offs $15.00/24 hour airport Parking lot Charge (Airport fee, not ours) If you are more than a couple later than the time you scheduled, the airport fee might be more than $15. You can request to pick up your car at the parking lot, during regular business hours, for $15.00 plus the airport parking fee. Lost parking stubs add $15.
If you pick up a car at predetermined location, such as the airport, you must sign the papers immediately, take a picture of the signed agreement, and text or email it to us, then leave the original for us when you depart. call us if any questions or issues. 808-873-6121
PLEASE DRIVE CAREFULLY AND THOUGHTFULLY
Follow laws and common courtesy when driving!
Seatbelts are required by law.
Children must be in their own child restraint seat
HAWAII LAW: Children Must be in child restraint: 3 yrs. and younger in a child safety seat; 4 yrs. through 7 yrs. must be in a booster seat or child restraint
Adult safety belt permissible: 4 through 7 yrs. who are taller than 4foot 9inches; 4 through 7 yrs. who are at least 40 lbs seated in a rear seat where if there are no available lap/shoulder belts, may be restrained by a lap belt (eff. 1/1/07)
It is best to bring your own, but with advance notice, we might have one available that you can rent.
NO driving under the influence!
Abide by speed limits! For your safety and the safety of others!
There is no smoking allowed in the cars. Violators will be charged $50, per days of rental, plus damages.
We offer toxic free environments to all our customers, which means we do not use toxic chemicals to clean the cars, and all cars are no smoking, making our cars available for the chemical sensitive. We do our best to keep all toxic products out of our cars, and ask all renters to do the same.
Pedestrians have the right-of-way in crosswalks!
Bikes on the road... Allow at least 3 feet of space between the car and the bike.
Emergency vehicles on the roadside...Slow down and pull over to the other lane if possible
Cars are not permitted off road!
Renters are responsible for all damages and for any down time the cars require to be repaired!
Vehicles are sent out with a full tank of fuel. You are responsible for all fuel you used. If you do not refuel before returning the car, your credit card will be charged for fuel and a flat fee of $5.00, refueling fee.
Biodiesel Cars There are two stations on Maui, that sell B99, (100% biodiesel) one centrally located, 40 Hobron, very near the airport, the other in Lahaina, 10 Kupuohi St Minit stop. Both have a 24 hour pump, making refueling very easy and convenient. Maps and directions are in every biodiesel car. Pacific Biodiesel is located at 40 Hobron in Kahului. Lahaina Minute Stop is at 10 Kupuohi st. For those of you who worry about running out of fuel, no need.... you can use a little regular DIESEL fuel in an emergency to get you by, if it comes to it... but we bet it doesn't.
Using anything other than approved biodiesel could result in damage to the car! and you will be held responsible.
Hybrid Gas cars can be refueled at any gas station with regular gas.
Electric cars are asked to be recharged at least 51% for return.
Electric Cars: If you choose an electric vehicle you understand these cars are unique and need to plug in to recharge. Recharging takes various times, depending on the type of charge station you are at, and how low the batteries are. You are given maps and information on where to recharge. The Bolt gets around 250 miles on a charge. The Leaf gets around 150. The Tesla around 300. They are 100% electric and distances must be monitored more closely. If you run out of battery charge you could be stranded and then are responsible for the tow and any associated costs.
Bio-Beetle can not be held responsibility for problems with charging stations, limitations of the cars, or for those not recharging when necessary.
Electric cars are still a pioneering industry. While you are participating in this cutting edge of this technology, you acknowledge unforeseen issues may arise.
Watch out for cats, birds, humans and other life along the roadways.
Problems with your car?
While we do our best to take care of our cars, problems might occur, as they do with all rental car companies. We will do our best to fix the problem or find you a replacement vehicle, but it might not be the same type. You must inform us immediately, if you do encounter a problem or discrepancy. Telling us at the time of departure will not entitle you to any credit. We are happy to help! But we can't fix it if we don't know about it!
You might be given a different vehicle than what you first reserved. We do our best to give you only what was reserved, but do to unforeseen circumstances, usually safety issues, we might have to change cars on you.
None of our cars are identifiable as rental cars
Bio-Beetle offers the free use of many items to our renters, such as coolers, boogie boards, books, etc.. while they are renting a car. We ask that all items try to be returned to us in the same shape as they were borrowed. If you lose an item, or damage it, please replace the item, or ask us about it, or you could be charged for a new replacement. We are doing our best to make your vacation the best it can be, and be as good to the planet as possible. Styrofoam and plastics are very bad for the environment, as is using an item once and throwing it away. Please do your best to protect this place while you are on vacation, as well as when you are back home.
Protecting the environment is a complete way of life for us.
We will not use toxic cleaners on the cars so ask you to help keep them to do the same and try to keep them as clean as possible. If you spill something, please clean it up asap!
Also, please rinse off sand and sun lotion before getting into the cars. And use a towel to sit on! Salt water stains are hard to clean. The more vacuuming or steam cleaning one has to do, the more electricity one uses... And most electricity still comes from fossil fuels which we are trying to do away with... And please, especially those with young children, PLEASE be careful eating and drinking in the cars. Spills bring bugs and stains! and degrade the material faster!
RESPECT ALL LIFE! Do not chase or try to touch turtles or seals other wildlife in water or out! Please do not touch or stand on coral. When we interfere with an animals life, we risk their future.